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Honest-1 Auto Care

525 Diffley Road
Eagan, MN 55123
651-994-9000


Hours:
Mon-Thur 7:00am-7:00pm | Fri 7:00am-6:00pm | Sat 8:00am-4:00pm

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Welcome to Honest-1® Auto Repair in Eagan, MN Home of the Honest Mechanics The name Honest-1® speaks to an important point of difference. Honesty and integrity are the pillars which hold our system together and apart from competition. We thoroughly train and reinforce integrity in every service offering to the customer. Welcome to the Home of Honest Mechanics®.
 
Brake Service and Repair : Engine Service and Repair : General Automotive Repair : Oil Change Service : Preventive Maintenance 30k/60k/90k Service : Timing Belt Replacement : Tire Service and Repair : Wheel Alignment
 
Car Rental Service : Comfortable Waiting Room : Early Bird Drop Off : Free Coffee : Free WI-FI : Kid Friendly Waiting Room : Night Owl Drop Off : Service Guarantee : TV in Lounge : Television : Open Saturday : Late Vehicle Drop Off : Heated Waiting Room : Friendly : Free Local Shuttle Service : Free Drinks : Financing : Children's Play Room : Clean Rest Room : Free Beverages : Free Shuttle Service : Instant Financing : Magazines
 
Cash : Check : Debit : Discover : Mastercard : Visa
 

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5 Star Review
Great work, just a confusing extra labor charge on my invoice.

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on


5 Star Review
Excellent communication of repairs.

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on


1 Star Review
Horrible experience!! The oil filter was not install properly and oil leaked everywhere! We lost 3.5 quarts of oil as my son (Dan) drove my car down to Vikings training camp and back the day after the oil change. My car is still dripping oil that must have collected in the underside. Not sure that we will use the rest of the oil change "punch card" that we purchased.

Bottom Line: No, I would not recommend this business to a friend.

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1 Star Review
Horrible experience!! The oil filter was not install properly and oil leaked everywhere! We lost 3.5 quarts of oil as my son (Dan) drove my car down to Vikings training camp and back the day after the oil change. My car is still dripping oil that must have collected in the underside. Not sure that we will use the rest of the oil change "punch card" that we purchased.

Bottom Line: No, I would not recommend this business to a friend.

Reviewed by on


4 Star Review
You have alerted me to a few potential problems and informed me of warranty coverage. I thank you for that notification. I have a cousin with his own shop and usually go to him for major repairs not covered under warranty unless the problem is severe. I will always come to Honest-1 as it's only 2 miles from home, but also need to support my cousin if possible.

Bottom Line: No, I would not recommend this business to a friend.

Reviewed by on


5 Star Review
MIguel and Robert always take great care of me, even on short notice.

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on


1 Star Review
After getting into my car after service was completed, I was disappointed to find that there was big oily boot marks on my carpet floor mat and black smudge prints all over the inside on the passenger side. They don't seem to take care in the details, I may not go back to them for future service for that reason and more.

Bottom Line: No, I would not recommend this business to a friend.

Reviewed by on


1 Star Review
Came in with $17.99 coupon, was still charged nearly $29. That makes for a $40 oil change at regular price. Was also told I needed full synthetic to maintain the factory warranty. This is not true, owners manual only says the oil must be DEXOS certified, but does recommend, not require, a synthetic blend. To fully earn the Honest in your name, you should have told me that you do not carry the recommended oil,and that you only have a full synthetic that meets GM requirements. I was not told the synthetic blend you put in does not meet GM requirements. All I was told is that this oil will last 3000 miles versus 6000 for the full synthetic. I hope you enjoy that $29, its the dollar of mine you will ever see.

Bottom Line: No, I would not recommend this business to a friend.

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4 Star Review
Was not even familiar with the company but very glad I came across them. Easy to work with~ not pushy. I will be a return customer

Bottom Line: Yes, I would recommend this business to a friend.

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4 Star Review
Somehow we ended up with an oil spot on garage floor after oil change.

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on


3 Star Review
We always dread the phone call telling us all the horrible things wrong with our car. We seem to fare better going to the dealer.

Bottom Line: No, I would not recommend this business to a friend.

Reviewed by on


3 Star Review
The service was quick but the follow up phone call was annoying. The list of things that needed attention was read so fast with such boredom that I could barely understand what was being said, ask a question and was not engaged to do so anyway. Another h1 that I typically go to has employees that treat me like a person and have a warmth that is a part of their service. In addition when they tell me something needs to be fixed I believe them because they focus on the important things not windshield wipers etc...

Bottom Line: No, I would not recommend this business to a friend.

Reviewed by on


4 Star Review
As usual, the manager Miguel and his staff are a pleasure to work with. I can always expect professional care & service with a "simple to understand" explanation of what a person's car will need in order to make it "like new again". Sincerely, Roderick Wilcox

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on


1 Star Review
When I got your quote for almost $700 for the gasket repair (I am assuming that included both gaskets), I contacted the dealer. Hyundai's quote was $590 for both gaskets, and 280 for the one leaking gasket. But, the best news was that the repair was covered by Hyundai's 10 year/100,000 mile warranty. Three questions: 1. Why were you $100 more than the dealer? 2. Why were you going to replace both gaskets? 3. Were you not aware of Hyundai's powertrain warranty? Your responses will determine our future business dealings. Thanks for your quick response. Fran Grillo

Bottom Line: No, I would not recommend this business to a friend.

Reviewed by on


1 Star Review
Feel like they tried to up sell services I didn't need. Don't trust them and won't be back.

Bottom Line: No, I would not recommend this business to a friend.

Reviewed by on


2 Star Review
I had a lot of work done in Jordan. When I called your Eagan store to get towed because my car died, I thought the tow would be free because of the work that had been done, but it wasn't.

Bottom Line: No, I would not recommend this business to a friend.

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2 Star Review
Didn't get an "oil change tag" put up in my windshield. I also asked for this & it wasn't done. Wasn't told about the fix on my supposed oil leak. Service was done on July 3.

Bottom Line: Yes, I would recommend this business to a friend.

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2 Star Review
brake repair quote was $280 more than competitor for same work. Oil change was OK.

Bottom Line: No, I would not recommend this business to a friend.

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4 Star Review
Had to return, a panel that was removed needed to be secured properly.

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
Great service

Bottom Line: Yes, I would recommend this business to a friend.

Reviewed by on