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253-759-4179
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Jones Automotive Clinic

5510 D. 6th Ave
Tacoma, WA 98406
253-759-4179



Hours:
Mon-Fri 8:00am-5:30pm | Sat By Appt. Only

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At Jones Automotive Co in Tacoma, WA we understand that trust is earned. We would like to earn yours. We offer a variety of automotive services and repairs. All our work is performed using quality parts and equipment, and the work is done by technicians who are highly trained and certified. Serving Tacoma, we pride ourselves on providing our customers the best automotive repair experience possible, including excellent workmanship, service and a fair price. Give us a call, or stop by, and let us earn your business and your trust.
 
Brake Service and Repair : Engine Service and Repair : General Automotive Repair : Oil Change Service : Preventive Maintenance 30k/60k/90k Service : Timing Belt Replacement : Tire Service and Repair : Wheel Alignment
 
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5 Star Review
I appreciated all their work and honesty!!

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
My car was fixed correctly and quick. Some small items were repaired with out me even asking such as burned out bulbs. They did a check on all systems in the car and made me aware of any items needing attention. To top it off they washed my car. Never have I had such service. The mission statement is true "Ultra Service" at affordable pricing.

Bottom Line: Yes, I would recommend this business to a friend.

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4 Star Review
Brad and his crew were awesome to work with. They are very knowledgable and explained what they were doing every step of the way. Got the job done quickly and correctly. I especially appreciated the kind and courteous way I was treated by all. Great crew!

Bottom Line: Yes, I would recommend this business to a friend.

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4 Star Review
Kept my car going until it would go no more. Honest about work and pricing and are flexible.

Bottom Line: Yes, I would recommend this business to a friend.

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1 Star Review
You over charged me on work and misdiagnosed what was wrong with my Mini Cooper more then once . I feel ripped off and disgusted by your service . Now my car goes to minidealership to be worked on for even an oil change its cheaper then Jones , finally it is running properly . BTW they charged me less then you did FOR LABOR PARTS OIL CHANGE . You Lied a lot to me !! I guess customers Live and learn who is really honest out there :) have a nice day

Bottom Line: No, I would not recommend this business to a friend.

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5 Star Review
Amazing service and amazing people. Go here if you want a trust and honesty. The are family and someone I would send everyone too!!!

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
Fantastic and HONEST service - hard to find either one these days, but almost unheard of together. Forever customer :) Unbeatable!

Bottom Line: Yes, I would recommend this business to a friend.

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4 Star Review
As a woman, I feel comfortable trusting Jones to take good care of my car and not take advantage.

Bottom Line: Yes, I would recommend this business to a friend.

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1 Star Review
Brought my car in to fix a leak in the AC system. After two days Jones told me there wasn't a refrigerant leak. I again told them there has to be a leak because I've refilled the refrigerant twice in the past week and after 48 hrs the AC doesn't work and the refrigerant is back to 0 pressure. It is obviously leaking. They called back the next day and said there is no leak but your AC compressor clutch might be the problem. They charged me to replace my AC compressor clutch which I'm sure was working fine, didn't fix the leak and told me the AC worked great and charged me 300 bucks. Two days later all the refrigerant they replaced was gone and the AC didn't work again as I had told them in the first place. I mean if there was no leak why did they have to replace the refrigerant? Because it had all leaked out in the first place like I said when I brought it in. Bottom line - I wouldn't waste your money taking your car to Jones auto.

Bottom Line: No, I would not recommend this business to a friend.

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5 Star Review
Did good job and helped Andy to

Bottom Line: Yes, I would recommend this business to a friend.

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4 Star Review
for sure & I have

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
Hi Bradley, Thanks again for standing by your product. Will be back for work on my truck. Kathy

Bottom Line: Yes, I would recommend this business to a friend.

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1 Star Review
The service offered was not knowledgeable and the work performed damaged otherwise good components by short circuiting them. It would have been better if I had been refused service for a 1995 Eldorado than to have received the service that I did and the $450 charges. I drove the car in to the shop but had to have it towed home!. When taken to a Cadillac dealership, the costs to repair the components that were damaged by plug and play diagnostics were 1500$ but to repair the initial fault that made my auto stall ocasionally was only $500. This fine car is back on the road providing good service now and was not the "oil soaked nightmare" I was told by these folks.

Bottom Line: No, I would not recommend this business to a friend.

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5 Star Review
I like how Steve very quickly took care of a minor problem for me the other day. Of course, I didn't know it was minor when I stopped by. Many Thanks!

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
hey brad- how in the world did you get this old email address? gary will be there tomorrow with the lexus. nancy

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
Jones Auto..... You Rock. Thanks for the great service!

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
For me it comes down to a combination of skill and honesty. I come to you because I know you can fix damn near anything....and I trust you to not take advantage of me.

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
People that love there jobs always shine!you guys are great

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
They provide service beyond my expectations. They give you honest feedback about what is best for your car or for you rather than what is best for them. I was told my car needed an alignment, among other things. I took my car to them and instead of charging me around 100.00 for something I didnt need, they took the time to figure out what was actually wrong. I appreciate the honesty. They do good work at a fair price. You couldnt ask for better service. I have referred friends and they have been well taken care of.

Bottom Line: Yes, I would recommend this business to a friend.

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5 Star Review
thanks for being more than fair and a shop i can always trust!

Bottom Line: Yes, I would recommend this business to a friend.

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